Students will be introduced to the world of business and be developed in the essential skills of supervision, team building, delegating and conflict resolution for large or small corporations.

This course is particularly of benefit for those who are moving into supervisory positions and require the skills to become an effective team leader. This training also complements those who have developed existing supervisory skills on the job and want formal recognition of these achievements, or for individuals who simply would like to commence their career in a managerial orientated direction.

What will I learn in this course?

You will be introduced to a broad range of business concepts including, implementing operational plans and leadership skills, safe workplace practices, establishing and promoting workplace relationships and team effectiveness. You will also be trained in implementing customer service strategies and promoting products and services along with sound communication skills.

Duration:

6 months full time (20 hours per week).

Career outcome:

After successful completion of Certificate IV in Frontline Management students can work as Managers, Team Leaders, Supervisors or Coordinators in various fields in an office/business environment in any industry or organization setting.

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This course is designed to develop students’ management skills in the workplace and focuses on building communication leadership and operational planning skills. Diploma of Management provides students with the knowledge and ability to set up and operate a variety of business, exposing the individual to the field of management students will be equipped to succeed in a functional role that involves people management, strategy implementation, customer service, finance and an understanding of marketing.

What will I learn in this course?

You will be introduced to a broad range of business concepts including, implementing operational plans and facilitating continuous improvement. Building Leadership skills, safe workplace practices, establishing and promoting workplace relationships and team effectiveness are a major component of the course. Learning to develop and deliver presentations is also a part of the Diploma.

Duration:

1 Year full time (20 hours per week) or 6 months full time after successful completion of Cert IV in Frontline Management.

Career outcome:

On successful completion of this course you will be able to manage the work of others in an employed or self employed environment. You will also have the ability to develop, implement and review management procedures and initiatives. The Diploma in Management will give the student required skills and knowledge to gain employment either as a Supervisor, Frontline Manager, Middle Manager or Business operator in various fields in an office/business environment in any industry or organization setting.